Cancellation and Refund Policy

Cancellation and Refund Policy

HOLIDAYS WITH IN INDIA

  • Post confirmation of services, you or any member of your group may cancel travel plans at any time by sending a written notification or an e-mail addressed to the Alternate Atlas Travels representative who made the booking, to our office. The same is applicable in case you want to make any change like the travel date or accommodation in your travel arrangements.
  • All costs incurred due to amendment of any of the above issues, will be borne by the individual himself
  • If we are unable to provide the booked travel arrangements, our liability in all cases shall be limited to the costs of your travel arrangements. Alternate Atlas Travels reserves the right to change/modify or cancel your travel arrangements at any point of time.
  • In case your travel arrangements are affected by bad weather conditions or other unforeseeable circumstances, Alternate Atlas Travels will try its best to provide alternate dates for the package, if the holiday hasn’t already begun.

Cancellation charges per person

  • 30 days or more before departure: 25% of total cost
  • 29-15 days before departure 50% of total cost
  • Less than 15 days before departure 100% of total cost

INTERNATIONAL HOLIDAYS

  • Post confirmation of services, you or any member of your group may cancel travel plans at any time by sending a written notification or an e-mail addressed to the Alternate Atlas Travels representative who made the booking, to our office .The same is applicable in case you want to make any change like the travel date or accommodation in your travel arrangements.
  • All costs incurred due to amendment of any of the above issues, will be borne by the individual himself
    Alternate Atlas Travels reserves the right to change/modify or cancel your travel arrangements at any point of time.
  • If we are unable to provide the booked travel arrangements, our liability in all cases shall be limited to the costs of your travel arrangements
  • In case your travel arrangements are affected by bad weather conditions or other unforeseeable circumstances, Alternate Atlas Travels will try its best to provide alternate dates for the package, if the holiday hasn’t already begun.
  • In the event that a client is unable to travel on the tour originally booked by him/her, due to rejection of visas by the concerned embassy, the said client shall have the option to postpone his/her tour to any other future date or transfer his tour to any other tour and in such case the transfer fee for the transfer of the tour shall apply. However, if the client books and pays within the cancellation period and is unable to travel due to any reason whatsoever including non-availability of visas or any travel documents, the cancellation policy will apply
  • Cancellation charges may vary as per peak dates or travel or special events. Please check the with our Tour executives while booking.

CANCELLATION POLICY

ASIA/ Middle East bound destinations are:

  • 45 Days before departure Booking amount is non refundable.
  • 44-30 days before departure 75% of the package price.
  • 30-15 days before departure 50% of the package price.
  • 14-0 days before departure Full package price.

NO REFUNDS FOR NO SHOWS

Disclaimer of Warranties /Limitation of Liability
1.  In no event shall Alternate Atlas Travels be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
(a) The use or the inability to use the Services.
(b) The cost of procurement of substitute goods and services or resulting from any goods, information or services purchased or obtained or messages received or transactions entered into through the Services.
(c) Unauthorized access to or alteration of the User’s transmissions or data.
(d) Any other matter relating to the Services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with availing Services from Alternate Atlas Travels.
2.  Neither shall Alternate Atlas Travels be responsible for the delay or inability to use the Website or Services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained from Alternate Atlas Travels, whether based on contract, tort, negligence, strict liability or otherwise. These limitations, disclaimer of warranties and exclusions apply without regard to whether the damages arise from (a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law.
3.  The maximum liability including consequential losses, damages or additional expenses whatsoever, on part of Alternate Atlas Travels arising under any circumstances, in respect of any Services availed by the User, shall be limited up to a maximum of the refund of total amount received by Alternate Atlas Travels from the User for availing the concerned Service less any cancellation, refund or others charges.
Proprietary Rights
4.  Alternate Atlas Travels may provide the User with content such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks or other intellectual property rights and laws. The User may use this material only as expressly authorized by Alternate Atlas Travels and shall not copy, transmit or create derivative works of such material without express authorization from Alternate Atlas Travels.
5.  The User acknowledges and agrees that they shall not upload, post, reproduce or distribute any content on or through the Website that is protected by copyright or other proprietary right of a third party, without obtaining the permission of the owner of such right. Any copyrighted or other proprietary content distributed on or through the Website with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.

Indemnification

6.  The User agrees to indemnify, defend and hold harmless Alternate Atlas Travels from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Alternate Atlas Travels that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this User Agreement and/or the TOS.

Governing Law and Jurisdiction

This User Agreement and each TOS shall be governed by and constructed in accordance with the laws of India. All disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Gurgaon, Haryana, India.

ALTERNATE ATLAS

  •   PO SITARGAJ, VILLAGE CHIKAGHAT, UDHAM SINGH NAGAR 262405

  •    Mobile: +91-98112-33425, +91-99530-77039

  •    Email us : info@alternateatlas.com

    

GALLERY

13 11 12 09 10 07

Powered By Mind Roots